Privacy Policy

Metro Travel Services, Inc.

dba Metropolitan Shuttle


Metro Travel Services, Inc. (“Metropolitan Shuttle,” “we”, “us” or “our”) is committed to respecting the privacy rights of visitors to the website owned by Metropolitan Shuttle. While visiting the Site, We may ask you to provide information that personally identifies you, including but not limited to, your E-mail address, name, home address, credit card and billing information (“Personal Information”) for the purpose of interacting with the Site. To further the protection of your Personal Information, Metropolitan Shuttle has adopted the privacy policies outlined below, which serve as the basis for our user and advertiser relationships. This Privacy Policy is intended to comply with privacy laws applicable to Metropolitan Shuttle and the operation of the Site. This Privacy Policy, however, does not cover Metropolitan Shuttle’s offline privacy practices.


We collect two types of information about users: “Personal Information” (such as name, email address, mailing address, phone, personal preferences and other account-related information) and “Aggregate Information” (such as information about how many users log on to the Site on a daily basis). Personal Information is collected online when users voluntarily submit non-public personal information on the Site by establishing a customer account, requesting information, booking reservations, purchasing our products or otherwise engaging our services, receiving electronic notices or other similar communications and other similar activities. Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, pages most frequently accessed by you or search terms entered by you. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information (for example, the number of people who logged into the Site in a particular day). Aggregate Information does not personally identify a specific user. Your Personal Information will be retained for fulfillment of the intended purposes for which such Personal Information is collected.


Metropolitan Shuttle maintains commercially reasonable safeguards to ensure the security, integrity and privacy of the Personal Information provided by you. Such security safeguards are intended to be appropriate to the sensitivity of the Personal Information collected. To the extent Metropolitan Shuttle transfers any Personal Information to third parties, we will use commercially reasonable efforts to assure that such third parties to which we may transfer any Personal Information have knowledge of our Privacy Policy and provide sufficient protection of such Personal Information.


Like many other commercial websites, the Site may utilize a standard technology called a “cookie” to collect information about how the Site is used. A “cookie” is a small text file placed on your hard drive by our web page server. These cookies do not collect Personal Information, only Aggregate Information, and Metropolitan Shuttle does not combine Aggregate Information collected through cookies with other Personal Information to determine who you are or your e-mail address. The Site can only access the Aggregate Information from a cookie sent by the Site. We cannot access other cookies sent by other web sites or the information contained therein. Additionally, we cannot learn your email address through the use of a cookie. The only way we would learn such Personal Information is if you specifically submit that Personal Information to us, for example, by requesting information, a quote, etc. We use cookies to track usage of the Site and further customize your experience when you are visiting the Site. By tracking usage, Metropolitan Shuttle can best determine what features of the Site best serve the users. Without cookies, the Sites would “forget” items that may be stored, such as purchases or schedule searches, when you go to a different page. The session information used by the Site is deleted when your browser is closed. On those pages of the Site that do not require registration, you may decline to accept cookies sent by the Site by selecting an option on your browser to reject cookies. Other sites linked to the Site may also send cookies; however we do not control such activities.


We take your privacy very seriously. We will use the Personal Information provided by you in accordance with good commercial practice and applicable law. If you provide us with Your E-mail address, or have done so in the past, we may upon occasion send you E-mail offers. We may use information provided by you, for example, to provide a service, to ensure proper billing, to measure consumer interest in our various services and to inform you about various products and services offered on the Sites. These offers may be based on information provided by you in your initial transaction with us, in surveys, from information that may indicate purchasing preferences and lifestyles, as well as information available from external sources such as census bureau data. These E-mail offers will come exclusively from Metropolitan Shuttle or its affiliated companies. All offers are carefully developed to ensure that they meet our standards. Our goal is to target offers to Site users who we believe will find them of value. The lists used to send you product and service offers are developed and managed under conditions designed to safeguard the security and privacy of your Personal Information. By providing information using the Site, you warrant to Metropolitan Shuttle that your Personal Information is reliable for its intended uses, accurate, complete and correct, and that you will promptly notify use if such Personal Information is no longer current or correct.


As a general policy, Metropolitan Shuttle does not share, sell or trade Personal information with third parties without permission from the user; however, we may provide your Personal Information to third parties directly involved in the successful fulfillment of services on your behalf, including bus and other transportation partners. Any Personal Information, however, will be used by such organizations only to perform their functions and/or to provide services in support of the Site or as otherwise approved by you and for no other purpose. We reserve the right to assign or transfer Your Personal Information to any successor in interest to our business associated with the Site by merger, reorganization, sale of assets or operation of law. Aggregate information may at times be shared with Metropolitan Shuttle business partners and other third parties. We also may divulge Personal Information if such information is required for us to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or if we reasonably believe that you have committed unlawful acts or acts that may endanger the health or safety of another user or of the general public.


You may request to view the Personal Information collected about you through your use of the Site by sending an E-mail to Metropolitan Shuttle at the Contact Address. We will send such Personal Information (or a summary thereof) for review only to the email address that we have on file for the account name that is associated in our database for such information. If at any time you wish to change, correct or update your Personal Information, or have it removed from our database, please contact us by sending an email to the Contact Address. Please be sure to include your email address, full name and postal address.


Metropolitan Shuttle does not knowingly solicit data from children or knowingly market to children. Metropolitan Shuttle is concerned about the safety of children and their use of the Internet. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act of 1998, we do not knowingly request or solicit personally identifiable information from anyone under the age of 18. In the event that we receive actual knowledge that we have collected such Personal Information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is reasonably practical.


You should be aware that other Internet sites to which you hyperlink from the Site may contain privacy statements that differ from our Privacy Policy. Metropolitan Shuttle encourages you to read and understand such privacy policies and terms of use of any linked sites accessed by you. If you decide to access such linked sites and/or provide any personal information to such linked sites, you do so entirely at your own risk. Metropolitan Shuttle is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.


No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Metropolitan Shuttle to intercept or access transmissions or private communications unlawfully. If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy, including but not limited to limitations of damages and application of the law of the State of Maryland . UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL METROPOLITAN SHUTTLE OR ITS AFFILIATES, CONTRACTORS AND CONSULTANTS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF THE INFORMATION OR MATERIALS ON THE SITE, EVEN IF METROPOLITAN SHUTTLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE EXCLUSIVE REMEDIES PROVIDED UNDER THIS PRIVACY POLICY FAIL OF THEIR ESSENTIAL PURPOSE.