About Metropolitan Shuttle
Metropolitan Shuttle is the most trusted partner in the group ground transport industry
For over two decades, Metropolitan Shuttle has continued to provide safe, reliable transportation for organizations of all sizes. Built on professionalism, integrity, and unparalleled industry expertise, we’re committed to finding the right solution to fit your needs.
Who We Are
Welcome to Metropolitan Shuttle, where over two decades of experience meets innovation in the charter and shuttle bus industry. Founded in 2001, we pioneered the national network model for group ground transportation, transforming a regionalized industry into a seamless, client-focused service available all across North America. Many others now imitate what we do, but not how we do it.
Our mission is straightforward yet ambitious—to provide the most reliable, safe, and exceptional group ground transportation service in the country, and exceed expectations at every turn. Our Core Values are as follows:
- Responsiveness: Quick and effective communication is key to our service.
- Going the Extra Mile: Our team is committed to exceeding your expectations.
- Integrity: We deliver exactly what we promise, always.
- Transparency: Open communication ensures a trustworthy partnership.
- Professionalism: Our staff embodies expertise and courteousness.
Our Journey
Metropolitan Shuttle has stood the test of time, overcoming challenges that have reshaped industries and economies alike. Not only did we survive the aftermath of 9/11, the 2009 financial crisis, and the COVID-19 pandemic, we persevered and eventually thrived. In 2007, we were awarded a GSA schedule to contract with the federal government, and we continue to maintain this contract today. Our resilience is a testament to our unwavering commitment to excellence and adaptability.
Our Unique Edge
Why Choose Metropolitan Shuttle?
- Proven Expertise: We’ve successfully organized transportation for presidential inaugurations, partnered with organizations like The FBI and VA Hospital Association, and served as the exclusive national transportation vendor for Six Flags.
- Trusted by Industry Giants: Our decade-long partnership with UPS and extensive experience with FedEx demonstrate our capability to meet the highest standards of leading global logistics companies.
- Disaster Relief Specialists: We have provided essential transportation services during emergencies for the Gulf oil spill clean-up and FEMA, showing our reliability in critical situations.
Client Testimonials
Our clients say it best. With numerous 5-star reviews on Google, our commitment to excellence shines through in every client interaction. Here’s what some of them have shared:
“We couldn’t be happier with the service that Metropolitan Shuttle provided!”
Elena who booked the trip for me was superb and Frank the driver was amazing – highly recommend!”
“Very quick and effective communication during the booking process. Courteous drivers and very comfortable coach bus.”
Join Us
Whether you’re organizing a large-scale event or need dependable daily shuttle services, Metropolitan Shuttle is your go-to transportation partner. Contact us today to learn how we can tailor our services to meet your needs.
Experience the Metropolitan Shuttle difference—where integrity meets innovation, and every mile is a promise kept. Call 866 556 3545
We take pride in
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Leading with integrity, delivering on what we promise
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Conducting ourselves honestly, so you know what to expect
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Going the extra mile for customers
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Remaining professional within every conversation
Say hello to our senior team
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Glenn Orloff
Chief Executive Officer
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Ben Knowlton
Director of Sales
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Davin Lee
Sales Operating Manager
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Jackie Liles
Operations manager
About Glenn Orloff
Glenn Orloff didn’t set out to build a transportation company. He was in Washington, D.C., helping a friend work through a logistics business plan, when he noticed something that should have been obvious but wasn’t: the group ground transportation industry had no established national providers. No single company could reliably move people across multiple markets, under one contract, with consistent service. That gap turned out to be the business.
He incorporated Metropolitan Shuttle in April 2001. The timing was not ideal. September 11 hit five months later. Later came the 2008 financial crisis, and later still COVID-19, an event that all but halted the group passenger transportation industry. Metropolitan Shuttle survived all three. That’s not a boast, but rather a simple data point about how the company is run.
Before any of this, Glenn spent twelve years as a financial executive, including postings in Tokyo and Moscow. That background – analytical, internationally tested, oriented toward structure and accountability – became the operating DNA of the company. In 2007, Metropolitan Shuttle earned a GSA contract with the federal government and went on to become one of the largest providers of group ground transportation services to federal agencies in the country.
Today the company operates across hundreds of markets in the United States and Canada, serving corporations, universities, school districts, sports teams, private groups, and any organization that needs to move people reliably and at scale.