Illinois Charter Bus Services

Changing Your Itinerary:

Plans can change, and flexibility is often crucial. It’s always advisable to settle your travel details well in advance. However, understanding the unpredictable nature of travel, we will work with you to implement adjustments to your itinerary.

Cancellation and Refund Policy:

Cancellation policies are structured to offer peace of mind while reflecting different stages of commitment:

• Cancel 30 days or more before the scheduled pickup to receive a 100% refund.
• Unfortunately, no refund is available for cancellations made less than 30 days prior to the trip date.  

When you book a charter bus rental, understanding the payment process is essential to ensure a smooth experience. Here’s a breakdown of how it typically works:

1. Receive and Accept a Quote: After you have chosen the perfect bus for your needs, you’ll receive a detailed quote. Once you accept this quote, you’ll move forward to the payment stage.
2. Secure Your Booking with a Deposit: To lock in your reservation, a deposit of 20% is required. This ensures that your bus is reserved exclusively for your trip.
3. Payment Confirmation and Dates: Once the deposit is processed, you’ll receive a confirmation. This will include important information, such as the deadline for paying the remaining balance- always 30 days prior to the trip.
4. Payment Methods: A valid credit card is generally required to finalize the reservation. This ensures that any future payments can be processed efficiently. We accept payment by check and ACH as well.
5. Final Payment Details: Make sure to note the date when the full payment is due to avoid any disruptions to your travel plans.

By following these steps, your Metropolitan Shuttle charter bus rental will be secured, allowing you to focus on enjoying your journey.

Renting a charter bus can vary significantly in cost, depending on several key factors. It's essential to consider these elements to better understand how pricing is determined:

1. Travel Dates: Your chosen dates can greatly impact pricing. Peak tourist seasons or major events  can drive up demand and prices. Scheduling your trip during off-peak times may offer more competitive rates.
2. Pickup and Drop-off Schedule: The timing and duration of your rental play an essential role in cost. Full-day rentals or overnight trips typically cost more than shorter excursions due to extended driver hours and fuel usage.
3. Group Size: The number of passengers directly affects the type and size of the bus you'll need. Larger groups require more spacious buses, which tend to cost more. Conversely, smaller groups can use minibuses or smaller coaches, which are generally less expensive.
4. Advanced Booking: How early you book your charter can influence pricing. Booking well in advance often allows you to lock in lower rates, while last-minute reservations might incur premium charges due to limited availability.

By considering these factors, you can better navigate the cost structure and find an option that fits your budget for a charter bus.

When planning a trip to the Windy City, there are a few tips to keep in mind to enhance your experience:

Discover Hidden Gems

1. Explore Beyond the Magnificent Mile: While shopping on Michigan Avenue is tempting, don't miss neighborhoods like Wicker Park and Logan Square for a more local vibe.
2. Visit Unique Museums: Apart from the Art Institute, check out the Museum of Contemporary Art and the American Writers Museum for a fresh perspective.

Navigate Chicago Efficiently

• Public Transportation is Your Friend: Utilize the 'L' train system and buses—it's an efficient and budget-friendly way to explore the city.
• Download Transit Apps: Apps like CTA Tracker can help you navigate routes and schedules smoothly.

Dining Tips

1. Dive into Local Cuisine: While trying the deep-dish pizza is a given, also sample the lesser-known dishes like Italian beef sandwiches and Garrett popcorn.
2. Book in Advance: For popular spots, especially during weekends, it’s wise to make reservations to avoid long wait times.

Parking and Commuting

• Choose Convenient Parking: If driving, use park-and-ride facilities on the city's outskirts.
• Consider Car Sharing: Services like Uber and Lyft are widely available and often easier than finding a parking spot downtown.

Seasonal Activities

• Winter Wonders: Enjoy ice skating at Millennium Park if visiting in winter.
• Summer Festivals: Plan around seasonal events like Lollapalooza for a vibrant city experience.

Charter Bus Tips

• For group travel, research local charter services and find designated loading areas downtown to avoid confusion and delays.

By following these tips, you'll be well-prepared to experience the rich culture and excitement that Chicago has to offer without getting caught in typical tourist traps. Enjoy your Chicago adventure!

Absolutely, there are specific restrictions for charter buses in Chicago aimed at managing the city's bustling tourism traffic. As a major tourist destination, Chicago is proactive about regulating vehicular flow, especially around key attractions.

Here's what you need to know:

· Loading and Unloading Zones: The city has designated areas for charter buses to load and unload passengers near popular landmarks. It's essential for bus operators and groups to use these zones to maintain smooth traffic flow and ensure safety.

· Time Constraints: In some areas, there are restrictions on how long a bus can remain in a loading zone. It's important to adhere to these time limits to avoid fines and to keep the area from becoming congested.

· Route Regulations: Certain streets in the downtown area may have restrictions or be off-limits to large vehicles like charter buses. Awareness of these routes is crucial for planning efficient travel within the city.

Finding charter bus parking in Chicago is a challenge. However, there are several key locations that accommodate buses, ensuring your group can navigate the city smoothly.

1. McCormick Place

McCormick Place offers the largest parking lot specifically designed for charter buses. The facility grants in/out privileges, making it an excellent choice for groups looking to explore various parts of the city without the hassle of finding new parking each time.

2. Popular Attractions with Parking Facilities

· Soldier Field: Known for its sporting events and concerts, Soldier Field provides designated bus parking areas.

· Lincoln Park Zoo: While smaller than McCormick Place, the zoo offers bus parking options nearby, perfect for those visiting this iconic attraction.

· Museum of Science and Industry: Another spot that accommodates charter buses, allowing easy access to this fascinating museum.

3. Limited Street Parking Options

In addition to dedicated lots, there are a few streets where charter buses can park, although spaces are limited and often have time restrictions:

· Canal Street

· Kinzie Street

· Green Street

These street spots are free, but it's important to be mindful of the time limits to avoid fines.

For more detailed information about charter bus parking in Chicago and to check for updates or restrictions, the Chicago Park District's website is an invaluable resource. By planning ahead, groups can ensure a successful and stress-free visit to the Windy City.

Your safety is our #1 priority. To further ensure your peace of mind, we partner only with bus operators who share our unwavering commitment to charter bus safety and service. Each operator undergoes a comprehensive vetting process, which includes:

· Reviewing Safety Records: We meticulously examine safety records in the Federal Motor Carrier Safety Administration’s (FMCSA) Saferdatabase to ensure the operator in question is fully compliant with the DOT.

· Assessing On-Time Performance: Timeliness is crucial, so we select partners known for punctual service.

· Evaluating Customer Reviews: Feedback from past customers helps us gauge overall satisfaction and service quality.

Additionally, we require our partners to uphold high standards in cleanliness and customer satisfaction, ensuring every journey is as pleasant as it is safe. This thorough approach guarantees that from the moment you step on board, you can relax knowing that safety is our top priority.

Metropolitan Shuttle has an after-hours, 24/7 emergency number just for such occasions. Please call 1-866-920-7124 for immediate assistance.